Every nutritional supplement purchased from Nordic Clinical is protected by our 100% satisfaction guarantee. If for any reason the product does not meet your expectations, simply return it within 90 days for a full refund of the product price. It’s that simple.
On occasion, certain non-supplement products may be guaranteed differently, with additional benefits or restrictions. In these cases, the applicable guarantee will be highlighted before you make a purchase.
Your complete satisfaction is our ultimate goal. You may return any item shipped by us, keeping the following in mind:
- You should return the item to us within 90 days of your purchase date.
- Shipping and Handling Fees are Non Refundable.
- You must start the return processes by contacting our customer care either by phone or web.
Contacting customer care is a key part of the refund process, if you return your product without notifying customer care a credit may not be processed.
We reserve the right to reject any return that does not comply with these requirements. Once your return has been received, we will refund you on the same payment method that has been used to purchase the goods. You will receive a confirmation e-mail once the refund has been issued.
Nordic Clinical Returns Department
3 17th Avenue South
Nampa, ID 83651